Pathways to Success Supervisor

Company: Community Counseling Centers of Chicago Inc
Location: Chicago
Posted on: February 14, 2026

Job Description:

Job Description Job Description Title: Pathways to Success Supervisor Reports to: Pathways to Success Program Manager Purpose: The Pathways to Success Supervisor provides administrative and clinical supervision to Behavioral Health Care Coordination team as part of the Health Choice Pathways to Success program. This position supports Care Coordinators in their day-to-day processes and job responsibilities, provides training to assigned staff members and assists in care coordination services to children and families with behavioral health needs. Pathways to Success is a State of Illinois initiative to provide comprehensive care coordination that will enhance access to critical behavioral, medical and social services for children with complex behavioral health challenges. The program utilizes the evidenced-informed Care Coordination and Support model. This is a structured approach to care coordination that adheres to required procedures for child and family engagement, individual care planning, identifying and utilizing strengths and natural supports while monitoring progress and fidelity to the required processes. Care Coordinators assist the families in navigating the complex systems of care until they can navigate it on their own. Provide clinical and administrative support, direction, and supervision to care coordination staff Provide culturally appropriate, competent, and individualized supervision in accordance with each supervisee’s age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs, and culture Assist with outcome measures and indicators Maintain compliance with clinical documentation, timelines, and agency policies and procedures Actively seek consultation whenever necessary Maintain compliance with confidentiality policies and procedures Ensure that care coordinators meet the needs of youth, including through scheduling, provision of safe and intentional community-based care coordination with collateral support resources, and development of effective work/life balance Participate in training opportunities Initiate, cultivate, and maintain professional relationships with human services and government agencies, health service vendors, and public and private groups to enhance service delivery and C4s presence in the community Work collaboratively with identified partners and stakeholders to develop a network of resources, including other community agencies and organizations such as DCFS, schools, hospitals, and primary care providers Participate in Child & Family Team Meetings Maintain certification in High Fidelity Wraparound Care Coordination, IMCANS, and other state required assessment tools and evidence-based practices Participate in the hiring of care coordinators and performance monitoring Coordinate with other program Supervisors, Coordinators, and Directors as needed Participation in HFS Pathways to Success provider meetings Perform other related tasks as needed Our ideal candidate: Education and Experience: MA/MS in Social Work, Counseling, Marriage and Family Therapy, or a related field is required Licensed Practitioner of the Healing Arts (LPHA) required. Those whose licensure is in process will be considered Clinical experience working with individuals and families living with mental health needs and/or substance use Familiarity with care coordination and case management best practice philosophies Excellent interpersonal, verbal, and written communication skills Personal vehicle, valid Illinois driver’s license, and insurable driving record is required Skills and Abilities: Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent, and individualized supervision and treatment in accordance with everyone’s age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs, and culture Ability to develop and foster therapeutic relationships that center empathic, non-judgmental, strengths-based, and person-centered care Knowledge of trauma, family therapy and behavior management techniques Flexibility and ability to adapt to change Understanding of or willingness to learn about environmental stressors and impact on mental health Ability to develop solutions to problems Ability to speak and write clearly and effectively Ability to comprehend complex ideas and complex diagnostic histories of consumers Understanding of personal and professional boundaries Ability to plan, develop and manage multiple projects Organizational skills Time and stress management skills Communication skills to include interpersonal, teamwork, and collaboration skills Conflict-resolution and diplomacy skills Computer literacy Problem-solving skills Bilingual Spanish/English preferred, but not required

Keywords: Community Counseling Centers of Chicago Inc, Bartlett , Pathways to Success Supervisor, Social Services , Chicago, Illinois